Tier 3 Certified in SC & GA Licensed, Bonded & Insured Serving the CSRA since 2009
Mon-Fri 8am-5pm  ·  Emergency service available
HomeSeptic ServicesSeptic Repairs
Backups · Broken lines · Root intrusion

Septic repairs, diagnosed properly the first time

Pumping a tank that keeps filling up isn't a repair, it's a subscription. We find what's actually wrong and fix that instead.

If it's backing up right now

Stop running water in the house and call us. Don't flush, don't run the washing machine, and don't have anyone shower. A backup means the system can't take any more, so every gallon you add ends up somewhere you don't want it. In South Carolina, Tier 1 installers are not legally permitted to repair an existing septic system at all, so it's worth asking who you're calling.

What usually goes wrong

After sixteen years in these soils, most repair calls come down to a short list.

  • Neglect. By a wide margin the most common. Solids that should have been pumped out carry over into the drainfield and clog it. This is why pumping matters: it isn't about the tank, it's about protecting the field.
  • Root intrusion. Roots find the moisture and the nutrients and go straight into the lines. Clemson lists tree roots and heavy machinery weight as the two main causes of underground pipe damage in South Carolina systems.
  • Vehicle or equipment weight. Driving or parking over the tank or drainfield crushes lines and can crack a lid. If a delivery truck or a contractor's machine has been across your field, that's a real suspect.
  • Failed baffles or outlet filter. The baffle is what keeps scum from leaving the tank. When it fails, the drainfield starts receiving material it was never designed to handle.
  • Cracked or collapsed tank. Age, ground movement, or weight from above.
  • Pump or float failure. On any system with mechanical components. This is why the EPA recommends annual inspection on those rather than every few years.
  • Hydraulic overload. More water going in than the field can process. A leaking toilet flapper alone can do this.

How we diagnose it

  1. 1

    Talk through what you're seeing

    When it started, whether it's constant or only under heavy use, whether it's one fixture or the whole house, what's changed recently. This narrows it before we get there.

  2. 2

    Open the tank and look

    Sludge and scum levels, baffle condition, filter, water level. The water level alone tells an experienced eye a great deal: too high points downstream, too low points at a leak.

  3. 3

    Check the drainfield

    Standing water, soft ground, odor, vegetation patterns. Whether the field is accepting effluent is the question that decides whether this is a repair or a replacement.

  4. 4

    Camera or excavation if needed

    If the problem is in a line rather than the tank or field, we find exactly where before digging up a yard on a guess.

  5. 5

    Straight answer and a number

    What's wrong, what it takes to fix, what it costs, and honestly whether it's worth repairing or whether you're better off replacing. Sometimes the honest answer is that a fifteen-year-old failing field is money badly spent.

Repairs need permits too. In South Carolina you must notify SCDES before relocating or replacing a system or its components, and they decide whether a new permit is required. In Georgia, all repairs, replacements and additions to existing systems require permitting and inspection. A contractor who skips this is creating a problem that surfaces when you sell.

Adding a bedroom or finishing a basement?

This catches people. Under South Carolina's regulation, when a change increases wastewater flow, changes its characteristics, or compromises the integrity of the system, the owner must submit an application and receive a permit to construct before any alterations, and bring the system into full compliance. Not after. Before.

Georgia's seller's disclosure asks how many bedrooms the septic system was approved for, which means an unpermitted fourth bedroom on a three-bedroom system is a question you'll have to answer at closing. Sort it out early and it's routine. Sort it out during a closing and it's a crisis.

What repairs cost

RepairTypical range
Baffle or outlet filter replacement$XXX-$XXX
Line repair or replacement$XXX-$X,XXX
Distribution box replacement$XXX-$X,XXX
Pump or float replacement$XXX-$X,XXX
Tank replacement$X,XXX-$XX,XXX
Drainfield replacement$X,XXX+

Against the EPA's figure of $5,000 to $15,000 to repair or replace a failed conventional system, catching a problem early is almost always the cheaper path. Full cost breakdown →

Why the tier matters on a repair

This is worth knowing before you call anyone. Under South Carolina Regulation 61-56, a Tier 1 installer cannot legally repair an existing septic system. Tier 2 may. Tier 3 may, and may also work on Standard 610 engineered systems. We hold Tier 3 in both South Carolina and Georgia, which means there's no repair on your property we're not licensed to take on.

Septic Repairs FAQs

Questions we get about this

My septic is backing up. What do I do right now?
Stop using water in the house. No flushing, no laundry, no showers. Every gallon you add has to go somewhere and the system has already told you it can't take it. Then call. Avoid drain chemicals, which do nothing for a septic problem and can damage the bacterial balance in the tank.
Can a drainfield be repaired, or does it have to be replaced?
It depends on why it failed. A field clogged by carryover from a neglected tank has sometimes recovered with rest and corrected maintenance. A field that's structurally failed, crushed, or simply aged out usually has to be replaced. We look at whether it's accepting effluent before giving you an answer.
Why is the grass over my drainfield greener than the rest of the yard?
Because effluent is reaching the surface or near-surface and fertilising it. It means the field isn't absorbing at the depth it should. It's an early warning worth acting on, not a cosmetic quirk.
Do I need a permit to repair or replace a septic system?
Yes in both states. In South Carolina you must notify SCDES before relocating or replacing a system or its components and they determine whether a new permit is required. In Georgia, all repairs, replacements and additions to existing systems require permitting and inspection by the county board of health.
How long does a drainfield last?
Drainfields older than 25 to 30 years commonly experience reduced effectiveness, according to the EPA. How long yours lasts depends heavily on whether the tank was pumped on schedule, since carryover of solids is the main thing that kills a field early.
Will adding a bedroom affect my septic system?
Yes, and it's a permitting matter, not just a capacity one. Under South Carolina's regulation, when a change increases wastewater flow you must submit an application and receive a permit to construct before any alterations. Georgia's seller's disclosure form asks how many bedrooms the system was approved for, so an unpermitted addition becomes a closing problem later.
Can tree roots damage a septic system?
Yes. Clemson lists tree roots and heavy machinery weight as the primary causes of underground pipe damage in South Carolina septic systems. Roots follow moisture and nutrients straight into the lines. Keep trees well clear of the tank, the lines and the drainfield.
Can any septic contractor do repairs?
No. In South Carolina, Tier 1 installers are not legally permitted to repair an existing system at all. Only Tier 2 and Tier 3 may. Ask what tier a contractor holds before they start work on your system.
Recent work

Real jobs, real yards

You might also need

Related services

Where we work

Serving the CSRA, both sides of the river

Get started

Get a real estimate, not a guess

Tell us about the property and what it's doing. We'll come look, tell you straight what it needs, and give you a number you can plan around.

  • 📞
    Call or text
    (803) 2-PUMP-IT803-278-6748
  • 🕐
    Office hours
    Mon-Fri, 8am-5pmEmergency service available outside these hours
  • 📍
    Based in
    North Augusta, SCServing the CSRA, both sides of the river

Request an estimate

Most requests get a call back the same business day.

📞 Call Now💬 Text Us